A little help
FAQs
Quick answers about orders, fit and getting in touch.
Orders and delivery
Where can I track my order?
Use the tracking link in your dispatch email. If you need help, include your order number when you contact us.
When will my order arrive?
Available delivery services and estimates are shown at checkout. Processing and transit times depend on your items and destination.
Can I change my order?
Contact us as soon as possible. Changes may not be possible once an order has entered production or dispatch.
Sizing and products
How do I choose a size?
Check the available size options and any fit information on the product page. Read the size guide and contact us if you are unsure before ordering.
How should I care for my shirt?
Follow the care label on your garment. Add any design-specific care guidance to the product page.
Can I request a custom design?
Contact us with your idea. Custom work is subject to availability and confirmation.
Savings and returns
How does Stack & Save work?
Add 2 items to save 10%, 3 to save 20%, or 4 or more to save 30%. The discount mixes products and is automatically reflected in cart item prices.
What if an item arrives damaged?
Contact us with your order number and a description of the issue so we can help.
Can I return or exchange an item?
Read the store’s current returns policy before ordering, or contact us if you are unsure.
Custom work and collaborations
Do you take collaboration or stockist enquiries?
Yes, send the team a note with your idea, shop details or proposed project. We will confirm whether it is a fit.
Where can I find your in-person events?
Pop-up and retail details are announced when confirmed. Contact us if you are looking for a current local stockist.
Still need a hand?
Choose a topic and we’ll point your message in the right direction.